Introducing AI email builder

The AI email builder is currently in Beta and is available only to a portion of Selzy users. It is also the builder used for creating and editing emails in Selzy’s new omnichannel automation scenarios. If you would like to get access to the AI email builder, contact our Support team.

Getting started with the AI builder in Selzy

Similar to the main flow — in the beta one, you can create an email from scratch or use one of our templates. Once you create your own templates or send campaigns created in the AI builder, you will also be able to choose from them.

Selzy’s AI email builder page with a drop-down menu showing email templates.

When you create a new email from scratch, by default, the builder will open in the Build mode in Desktop view, with the right-side settings panel displaying the Blocks > Common blocks tab. You will find the Styles settings and AI Assistant under the Build mode icon.

Selzy's AI builder in the Build mode. The area includes the topbar menu with a field for subject and preheader; code mode icon; the email preview space; and the right-side settings panel.

The central part of the builder is taken up by your working space, which, at the same time, works as an Email Preview. So, unlike in the main builder, you do not have to switch contexts to see what an email will look like for your recipients.

You can switch the Device View or go to the Code mode at the top of the screen.

You can also switch between views by dragging the Email Preview space sideways.

At the 425 px width, the settings will switch to mobile view. The icon on the side gets switched from Desktop to Mobile, and you can notice a change in the color — from dark purple to green.

A GIF showing the switch from Desktop view to Mobile view by dragging the preview area in Selzy’s AI builder.

When switching the view, whether by clicking the icons or by dragging the preview area, you do not make any changes in the email code. Switching the view just allows you to see what your email will look like on different devices: smartphones with larger and smaller screens, tablets, widescreen monitors, etc.

In the topbar menu, you can set Subject and Preheader, control changes, go back to the Dashboard, or continue to the next step of the flow.

All the changes are saved automatically, but you can also press Save in the top right corner of the screen or enter the keyboard shortcut Ctrl/Cmd+S.

In the same area of the screen, you will find the Undo (Ctrl/Cmd+Z) and Redo (Ctrl/Cmd+Shift+Z) buttons and will be able to send a test email.

A screenshot of the Topbar menu bar in Selzy’s builder with the “Send a test email” button.

Creating emails from a template

In the AI Email Builder, you create email templates used in Selzy’s new omnichannel automation.

To create a new email campaign from a template, choose one of the templates in the Choose an email design step in the Create campaign flow. You can either scroll down the page and choose whichever you like or use a filter to display only one category of templates.

Selzy’s new email builder page with a drop-down menu showing email templates. Among them are “My templates”, “Previous 100 campaigns”, “System templates”, “Default empty”, and “Valentine’s Day”

The Default empty templates are built from the Common blocks available in the builder. They have minimalistic designs and different layouts suitable for various scenarios.

Other templates each have a distinct style, providing a ready-made design solution. They are organized by themes.

Before opening each template in the builder, you can preview both desktop and mobile versions.

A screenshot of two email templates in Selzy’s AI builder with the “Preview” button highlighted.

You can also use arrows to check out other templates without leaving the template preview mode.

A pre-made template in Selzy’s AI builder’s template preview mode with the Desktop and Mobile view options at the top, and an arrow on the right side of the screen to see different templates.

Once opened in the builder, both default and pre-designed templates are fully customizable.

Import and export email templates

In Selzy’s AI email builder, you can import and export email templates. These features let you reuse, share, transfer from one account to another, or back up templates without recreating them manually. 

Import an email template

To import an email template, create a new campaign from scratch. In the email builder, click the Import icon in the top bar and select the file containing your template.

Supported import file formats include HTML, EML, and ZIP.

In the example below, we downloaded an email template and then imported it as a ZIP file.

Video of the email template import example in Selzy’s AI builder

Export an email template

To export an email template, go to Campaigns → Emails and select the campaign you want to export. You’ll be redirected to the email builder.

Click the Export button in the top bar and choose the file format for your template.

Supported export file formats include ZIP, Code, Clipboard, Text, Outlook, PDF, and PNG.

Email layout components

The AI builder has three types of email layout components that go into each email: Groups, Blocks, and Elements.

Email layout components in Selzy’s AI builder with a group, blocks, and elements.

To display and manage the settings of each component, put a cursor on the corresponding component and click. The settings will appear in the right-side menu panel.

Selzy's AI builder in the Build mode with the Group settings on the right and a block with the left-side action bar highlighted.

Selzy's AI builder in the Build mode with the Block settings on the right, a left-side block action bar, and the “Add block” button highlighted.

Selzy's AI builder in the Build mode with the Picture settings on the right and a left-side Image action bar highlighted.

The value of configured settings, including the default presets, will be visible right away. To configure others, press the plus sign (+). The default presets are there to speed up the process for you, but naturally, you can change their values to your liking.

If you want to clear the setting’s value, press the minus sign (-).

Selzy's AI builder in the Build mode with the right-side Button settings. Configuration settings, such as background and padding, are highlighted.

The minus sign (-) will also hide the detailed settings, leaving only the name visible. If you want to just hide the detailed settings without clearing the values, click on the setting’s name.

Groups

Groups contain Blocks and control settings like email background and email content paddings, and alignment.

In one email, you can have one or multiple groups. In most cases, one group will do, but if you want to visually separate the footer from the rest of your email, like in the screenshot below, you need to create two groups and set them up separately.

A screenshot of an email having two different background colors.

Source: Really Good Emails

Actions with groups: You can Add a new group (2), Clone the existing group (4) to keep all the same settings, or Edit (3). You can also Reorder groups (1) by dragging and dropping them or using arrows.

A left-side action bar in Selzy's AI builder with Reorder, Add, Edit, and Clone buttons.

Blocks

Blocks contain Elements and control settings that configure the content part of an email.

When designing an email, you can choose to work with Empty blocks or Common blocks.

Empty blocks only define the size and the number of the content boxes Columns.

Selzy's AI builder in the Build mode with Blocks settings and rows of blocks in different sizes and configurations.

Common blocks have preset elements and a somewhat uniform design to allow you to mix and match them without tweaking settings too much and, therefore, to save you time. 

There are over 60 common blocks currently available in the builder. They are organized by type so that you can easily find them.

A full-size preview is available upon hovering over a block in the list.

Selzy's AI builder in the Build mode with “What’s new” block preview screen in the center and Blocks settings on the right. In the Block settings, different types of Blocks are available, such as headers, buttons, features, lists, e-commerce, content, and call-to-action.

To add a block from the list, you can either click on it, and then it will appear under the last selected block, or drag it to the working space and drop it where you find it fit.

Other actions with blocks:

An action bar on the left side in Selzy's AI builder in the Build mode with Reorder, Add, Edit, Clone, Copy, Paste, and Save buttons.

(1) Reorder

Drag and drop inside the email or move up and down with arrows.

(2) Edit

(3) Clone

A copy of the cloned block will appear right under it.

(4) Copy to the clipboard

(5) Paste block from the clipboard

It is possible to copy a block from one email to the clipboard and paste it into another email open in a different tab.

(6) Save

You can save any blocks for later use. They are stored in the Saved blocks tab and can be searched by name or by type.

(7) Remove

Removed blocks can be restored by entering the Ctrl+Z keyboard shortcut or by pressing the Undo button in the top right corner of the screen.

Elements

Elements refer to different content that can be added inside Blocks. You can also drag and drop an element straight on the working space wherever you find it fit. In that case, the builder creates a block automatically.

The list of elements available to add inside a block in Selzy's AI email builder: Image, AI image, Text, Header, Button, Spacer, List UL, List OL, Divider, Social media, Table, Countdown, Video

Image

You can upload images in PNG, JPG, SVG, or GIF formats. Max size is 1,600 x 2,000 px and 500 KB. You can also pick an image of a GIF from the stock.

You can then edit any image in the Image Center

A list of action buttons in the Image Center toolbox to edit images in the Selzy’s AI email builder: Filter, Resize, Crop, Draw, Text, Shapes, Stickers, Frame, Corners, and Merge.

After editing, the image is directly saved to the email. For now, you can not save the image edited in the Image Center for later use, but we are working to bring this functionality to future releases.

Video

Insert a video by adding a Vimeo or a YouTube link. The builder recognizes different links, including the video URL, the web page URL, and shareable links.

You can customize the thumbnail and the play button or choose to have no play button at all.

Other elements you can add inside a block:

  • AI image
  • Paragraph of text
  • Header
  • Button 
  • Invisible spacing between elements or blocks
  • Lists
  • Visible divider to break up elements or blocks
  • Set of social media icons
  • Simple table to organize your content in three columns without creating a multicolumn structure within a block
  • Countdown timer

Similar to common blocks, elements have preset values, helping you speed up the design process.

Actions with elements:

An action bar in Selzy's AI builder in the Build mode for the button element with Reorder, Edit, Clone, and Remove buttons.

(1) Reorder

Drag and drop elements where you find them fit.

(2) Edit

Each element has its own settings. Click on the element to display its settings in the right-side menu panel.

(3) Clone

Copy and paste elements with the same settings under the selected element. 

(4) Remove

Removed elements can be restored by entering the Ctrl+Z keyboard shortcut or by pressing the Undo button in the top right corner of the screen.

Typography

Text settings in Selzy's AI builder in the Build mode with edit options and the Typography button highlighted.

This setting is available for all elements that might contain text. It adds non-breakable spaces where needed to make your content look good.

Additionally, it changes the quotation marks from to «.

You can apply the setting to the selected element or to the whole email at once.

Basic mode vs PRO Mode

In Selzy AI Builder, two modes are available: Basic and PRO. 

Basic mode is recommended for beginners, since it includes basic design styles, ready-made elements, and AI tools. 

PRO mode, on the other hand, is recommended for experienced marketers. It offers more flexibility to customize email design, experiment with interactive content, and personalize email campaigns.  

Features available in PRO mode include:

  • AMP elements (e.g., Carousel and Accordion) that let subscribers interact with content, such as expanding text in FAQ blocks
  • Display control to hide images on mobile or set different paddings for text on phones and desktops
  • Typography with non-breaking spaces, quotation marks, and dashes
  • Personalization for inserting a subscriber’s name, city, or other data
  • Content styles for quick changes to fonts, colors, and backgrounds
  • Optimization for detecting errors in code, images, and links, and assessing the risk of your email going to spam

Activate or deactivate PRO mode in Settings.

Settings in Selzy's AI builder with Pro switch on the right.

Content direction and display control

Some email layout components have the Direction and Display control settings available in the PRO Mode.

Direction

You can choose how to display content inside the block: from left to right or from right to left. This setting is useful if you send emails in right-to-left languages or want to create a layout like in the screen below:

Selzy's AI builder in the Build mode showing email template and image, and text aligned to the left of the cell.

Display control

For blocks and elements, you can choose whether you want them to be displayed only on mobile devices, only on desktop, or on both.

When you choose one device over the other, the content appears only in the working space of the corresponding view.

For example, if you choose to hide article covers on mobile devices, you will still see them in the working space when in Desktop view:

The Desktop view of the template example on the left and the Picture settings panel. The email template includes a heading, a picture, a text snippet, and a CTA button. Desktop view icons on top and in the settings are highlighted.

But they will not appear in Mobile view:

The Mobile view of Selzy's AI builder in the Build mode, with the template example on the left and right-side Picture settings. Instead of the picture that is visible in the Desktop view, there is a wide space between the heading and the text.

The working space is designed to function as an email preview and, therefore, displays the email in the same way a recipient will see it on their device.

Blocks and columns will be marked with a special icon, visible only in the builder’s interface.

Selzy's AI builder in the Build mode with the template example on the left and right-sided Column settings. Desktop view icons in the top right corner of the article block and the bottom right corner of the menu are highlighted.

AI features

This email builder is powered up with the AI functionality designed to speed up the creation of email marketing campaigns.

AI Assistant

AI Assistant in Selzy goes beyond generating text at user request. In addition to processing free-form prompts, it can also perform tasks within predefined roles.

Subject line & preheader generator

Get a few combinations of subject lines and preheaders based on the contents of your email, or write a free-form prompt, adding other specifics. 

Add the output to your email in one click. No copying and pasting: just click the subject line or the preheader you like, and it will replace the current Subject line and Preheader fields in the topbar menu.

Translator

The AI assistant menu in the Translator role with the message “What language would you like to translate the content?” and buttons for Spanish, French, German, Italian, and Portuguese. The AI assistant also suggests writing down the language the user wants to translate their text to.

Translates the email’s content into the specified language. 

Copywriter

Creates a marketing copy based on the specified task. Since our AI Assistant is multilingual, you can get your content in any language you need. 

For left-to-right languages, make sure to use the content direction setting.

Proofreader

The AI assistant menu in the Proofreader role, with the message “Here is what I can do for you” and different options. For example: “Text review: I can help you check text for grammatical errors, spelling, and punctuation,” and “Structure and Content Check: I can analyze the structure of your text and suggest improvements.

Assesses your content from a few angles, helping you create clear and grammatically correct copy while checking whether you use accurate terms and industry-specific language where appropriate.

Marketer and Psychologist

Both roles analyze the current copy and provide feedback on how to improve it. 

For instance, Marketer might suggest trying out one of the popular techniques like creating a sense of urgency in subscribers while talking about the upcoming sale or promoting a limited edition product. 

Psychologist will be primarily assessing the tone of voice of your email and providing recommendations on how to put the subscribers into the right mood and push them towards the desired action.

Both roles are going to be especially helpful for junior marketers and business owners who are starting out in email marketing. 

For all AI assistant's roles, you can activate it either by pressing the corresponding button, selecting the role from the list, or just typing your request.

A screenshot of the AI assistant menu in Selzy’s AI builder with five role buttons: Subject line and preheader generator, Translator, Copywriter, Proofreader, Marketer, and Psychologists. Below is an empty prompt field and two buttons — Role and Send.

AI image

You can add an AI image to your email in two ways:

(1) by hovering over the center of the image element that is already inside a block on your working space and clicking the AI image icon (the last one in the row),

A GIF that depicts an empty picture element on the Email Preview page in Selzy's AI builder. The AI button is being clicked on the pop-up menu to open Image Center in AI mode.

(2) by dragging the AI image element from the Elements tab over to the working space.

A GIF that depicts an AI Image element that is being dragged to the Email Preview area, then the Image Center screen appears.

In both scenarios, Image Center will open the AI tab, where you can type in your prompt.

You can write prompts in any language and add keywords like “realistic” or “vertical.”

A screenshot of the Image Center menu with four options: Upload, Stock, GIF, and AI. The prompt in the field states: “Paper boxes and a cat next to them, realistic”. The picture is being generated, as shown by a message “Generated 31%”.

While the AI is generating an image, you can close the window and continue working on the email. Generating might take some time — usually around a minute — but the actual time will heavily depend on the complexity of your request.

The AI provides you with four options to choose from.

A screenshot of the Image Center menu in AI mode. Below is a photo of the cat sitting among boxes, along with a button labeled “Use this variant.”

If you encounter an error, try to repeat your request or wait for a few minutes and repeat it once again.

Code mode

To enter the code mode, toggle the Code mode icon in the top left corner of the screen. Email Preview will stay in the same place, and the Build menu will be replaced with Code panel and Minimap.

A screenshot of the Code panel in Selzy’s AI builder on the right side of the screen, and the Email Preview area on the left.

Email Preview will reflect all the changes you are making to the code right away.

At any point, you can switch between Code mode and Build mode and insert new pieces of code.

The code editor can automatically fix minor issues. For example, you forgot to add a closing tag and either switched contexts or left the Code mode. When you resume working on the code, the tag will be right where it should be.

When in the code mode, you can switch between the Desktop and Mobile view by toggling the corresponding icons in the top left corner of the screen.

To switch to the mobile view, you can also drag the Email Preview space sideways. However, please note that once you drag it back, it will not automatically switch back to the desktop view, and you will need to toggle on the Desktop view icon.

Common questions

Can I edit campaigns created in the main builder in the AI builder?

Yes, campaigns created in the main builder can be opened and edited in the AI builder. For instance, you will be able to add new blocks and elements, update text, images, etc.

However, please note that the two builders have different architectures and are not 100% compatible. So, you might encounter display errors or notice that some email layout components have not been properly recognized and, as a result, have limited editing options.

Can I use templates from the main builder in the AI builder?

Similar to campaigns, templates from the main builder can be opened and edited in the new builder only to some extent. 

For this reason, we have created new templates for the AI builder and will be expanding the collection going forward.

Can I insert HTML code in the AI builder?

Yes. If you have HTML code, you can insert it in the AI builder in the Code mode and then either edit it in the Code mode or switch to the Build mode and add new blocks or elements through the right-side menu panel.  

The HTML code you are inserting has to adhere to the industry standards for emails. If the code contains errors or invalid tags, the builder might not properly recognize such code. As a result, your editing options will be limited.

In this article
Getting started with the new email builder in Selzy Creating emails from a template Import and export email templates Email layout components Basic mode vs PRO Mode Content direction and display control AI features Code mode Common questions
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To get more help, contact our Support Team. They are available for all Selzy users 24/7.