With Selzy, each plan has its billing period during which you send your emails. To switch to a different plan after the billing period is over, just go to the Plans section and choose your next plan by clicking on the respective button.
Plans billing periods
| Plan | Period | |
| Free | 1 month | |
| Lite for a month | 1 month | |
| Lite for a year | 1 year | |
| Standard for a month | 1 month | |
| Standard for a year | 1 year | |
| Premium | 1 month | |
| Pre-paid Credits for a month | 1 month | |
| Pre-paid Credits for a year | 1 year | |
| Pay As You Go | unlimited | |
To switch to a different plan before the end of the billing period as well, you should meet certain conditions. In Selzy, we have pricing plans based either on the number of emails or the number of contacts. You can switch to either group differently.
Free Plan
With Free, you can switch to a different plan of your choice at any time.
Lite and Standard Plans
You can’t downgrade to a Lite or a Standard Plan before the end of the billing period.
If you upgrade to a Lite or a Standard Plan, the unused part of your current plan will return to your balance. The amount returned is proportional to the number of days passed.
Example
Let’s say, you activated Lite 500 costing $10 a month. You used it for 15 days out of 30 days. And now you decided to switch to Lite 1000 costing $17 a month. When you switch to it, the system will return you $5 (for a half of the month) and deduct $17 for the new plan.
NB! When you switch to Pay as You Go, Pre-paid Credits, or Free, the payment for the current period is not returned. As in the case when you switch from Lite to Standard and vice versa.
Premium Plan
The plan can be activated and deactivated only by Selzy managers.
To do this, leave a request at the Services page of the website or in the Plans section of your account.
Pre-paid Credits Plan
With the Pre-paid Credits Plan, you can choose the amount of emails for a month or a year. When you switch to a different plan within the Pre-paid Credits group, the unsent amount of emails is moved to a bonus balance of your new Pre-paid Credits Plan. At that, the emails are first deducted from the main balance, and then from the bonus one.
Example
You have Pre-paid Credits 50,000 a Month activated. You have already sent 35,000 emails and have 15,000 emails left. Then you decided to switch to Pre-paid Credits 100,000 a Month. So, 15,000 emails will go from your current plan to your new bonus balance. As a result, after you activate Pre-paid Credits 100,000 a Month, you will have 100,000 emails on your main balance and 15,000 emails on your bonus balance.
NB! After the billing period, your unsent emails expire. The bonus emails are not prolonged to the next period.
You can switch from Pre-paid Credits Plan to Lite, Standard, Pay As You Go, or Free, if the amount of unsent emails in the current period is less than 10% of the initial amount. When you switch, the amount of emails left expires. It’s not possible to switch to a different plan, if the amount of emails is more than 10%.
It works like this to prevent users from accidentally switching to a different plan and losing the paid package.
Pay As You Go Plan
If you switch from a Pay As You Go Plan to a different one, its new period begins.