Practical use cases of ChatGPT for email marketing
As we step into 2023, AI and automation are no longer the future, they’re the present. Forbes experts have identified these as key marketing trends. One tool leading the charge is ChatGPT, an advanced AI language model developed by OpenAI. Here’s how it’s changing the game in email marketing:
- Efficiency and productivity: ChatGPT is a time-saver. It automates content creation, freeing up marketers to focus on strategic activities. In fact, Gartner predicts that by 2025, organizations that use AI across the marketing function will shift 75% of their staff’s operations from production to more strategic activities.
- Personalization at scale: With ChatGPT, personalization is no longer a time-consuming task. It uses machine learning to understand audience interests, behaviors, and preferences, enabling businesses to deliver personalized emails at scale.
- Boosting customer retention: In a world where 71% of consumers expect personalized interactions, ChatGPT shines. It generates personalized content that meets customer expectations, helping to boost customer retention.
- Optimizing the customer journey: Generative AI like ChatGPT is making a splash in the early stages of the customer journey. It aids in lead identification, marketing optimization, and personalized outreach, enhancing the overall customer experience. McKinsey reports that commercial leaders are optimistic about the impact of generative AI in these areas.
- Real-world applications: AI isn’t just for tech giants. For instance, the Saudi Tourism Authority used AI to develop a new application for travelers, providing personalized recommendations based on location and preferences. Similarly, ChatGPT can be used to generate personalized email content for targeted emails, enhancing customer engagement and satisfaction.