Email client support

Full support

All email layout elements are displayed correctly. Fallback elements are displayed for image backgrounds and web fonts.

Desktop

  • Apple Mail 8, 9 & 10
  • Thunderbird
  • Airmail2
  • Microsoft Outlook for Mac 2011, 2016
  • Microsoft Outlook for Windows 2010, 2011, 2013, 2016*, 2019* 

*  Background images and web fonts are not supported

Mobile

  • Android 4.4 Mail
  • Gmail App (iOS)
  • Gmail App (Android) (when using a Gmail account)
  • iOS Mail (iPhone & iPad)
  • Outlook App (Android & iOS) — will show the desktop version when using Microsoft email accounts.
  • Samsung Mail App (Android)
  • Yahoo App (Android & iOS)

Web (none of the following support web fonts)

  • Gmail
  • Mail.ru
  • Outlook.com
  • Office 365
  • G Suite
  • Inbox by Gmail
  • Yahoo
  • AOL Mail
  • Comcast
  • freenet.de
  • GMX.de (the web version)
  • Libero Mail
  • Tiscali
  • Virgilio
  • email.it
  • Web.de (the web version)
  • Centrum.cz
  • Seznam.cz, Post.cz, Email.cz

Limited support of some elements

Most email layout elements are displayed correctly, but some (with low impact) may not be displayed as expected.

Desktop

  • Microsoft Outlook 2013 in high-resolution displays — background images and web fonts are not supported. Font resize is applied that may expand the layout.
  • Microsoft Outlook 2016 in high-resolution displays— background images and web fonts are not supported. Font resize is applied that may expand the layout. The text is scaled at 200% by default on some devices.
  • Microsoft Outlook 2000, 2002 & 2003 — web fonts are not supported. Buttons can't have round corners. Social media icons are not flexible.

Mobile

  • Huawei Mail App (Android) — social media icons might appear vertically stacked (tested on app version 3.1.0.27)
  • Android 6 native email client

Web

  • Yandex.ru.
  • qq.com — buttons might not be displayed properly.
  • Naver — minor glitches in separators.

Support of basic elements only

When sending to these clients, we recommend using text and images in a simple one-column layout.

Desktop

  • Lotus Notes 7, 8 & 8.5
  • Windows 10 Mail
  • IBM Notes 9

Mobile

  • Gmail App using IMAP accounts
  • Outlook.com in mobile browser (not the Outlook app)
  • Web clients (mobile versions)

Web — T-online.de

Compatibility issues

This list includes new and updated mobile email clients with compatibility issues.

Web — Huawei Mail App (Android).

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