Selzy vs ActiveCampaign

Selzy is an easy-to-use email marketing tool for businesses of all sizes with a focus on small and medium businesses.

ActiveCampaign was founded in 2003 by Jason VandeBoom. Hubs in Chicago, Sidney, and Dublin.

The platform offers a great choice of templates for any occasion from Black Friday to non-profit campaigns and a drag-and-drop email editor — no coding or design skills needed.
The workflow is intuitive and simple — it allows you to launch your first ever email campaign in 15 minutes.
The analytics dashboard is minimalist and only contains the necessary information.
Overall, Selzy is a great choice for those who have never done email marketing before.

No coding or design skills are required as there are plenty of automation recipes available. The system itself is comparatively complex, though, and needs some getting accustomed to.

Small and medium businesses, newbies in email marketing

Businesses that plan to scale their email marketing up to include CRM, e-commerce integrations, and diverse automation schemes.

Free forever plan with basic functionality and a limited contact list of up to 100 addresses and a monthly limit of 1,500 emails

No free plan. Has a free 14 days trial with up to 100 email sends to 100 contacts. The features available within the trial match the Professional tier of features.

The trial is limited to 1 user and doesn’t include:

• Predictive Sending
• Predictive Content
• Sending auto-responder campaigns
• Custom fields in forms
• Using “Email Results” in subscription forms
• SMS credits or sending
• Adding a domain to a landing page

Selzy offers two dynamic pricing systems — by contact list size (up to 500,000 contacts) and by email volume:

• Lite: $5.25–$143.5/month
• Standard: $10.5–$1,155/month
• Enterprise: Custom, full price depends on the scope of work

If you pay by email volume, you can:

• Pay in bulk monthly or annually, starting from $26 for 5,000 emails (monthly) or $1,610 for 1, 000,000 emails (yearly)

Marketing + CRM

For 500 contacts, billed yearly/monthly:

• Lite $9 / $15
• Plus $49 / $70
• Professional $149 / $187
• Enterprise — individual pricing

Other pricing features:

• 2-year price lock
• Billing pause for 12 months with the account and campaigns intact.
• Only charges for the contacts the client actively markets to, no matter how many lists they’re on.
• A 20% discount for nonprofits.
• Free 14 days trial.

Selzy offers live chat, email and phone tech support available 24/7. The average response time is 5 minutes. The platform also has an extensive knowledge base with tutorials on getting started.

Working hours: 9 am – 11 pm CDT (GMT-5)
Either live chat or email requests

Aside from online support, ActiveCampaign offers:

• Free online training
• Community and forum
• FAQ website section
• Study Hall — in-person learning classes

• Website subscription forms
• AI email builder and AI email assistant
• Email size check
• Email authentication check
• Send time optimization
• Email templates
• Personalization
• Email analytics
• Email automation
• Anti-spam email check — for Standard plan users
• Email recommendations — for Standard plan users
• Deliverability tips — for Standard users
• Subject line assistant — for Standard users
• Full campaign management from setting up DKIM to training and consulting — for Enterprise users

• Marketing automation
• Landing page builder
• Built-in CRM for small-medium-sized businesses
• Many service integrations
• Drag-and-drop email designer
• Free migration from other services
• SMS marketing
• Site messages
• Live chat and automated chatbot workflows

1,000+ email templates for every case scenario. If you don’t like templates, here’s how you can build an email from scratch:

• Build an email in the block editor using pre-made rows
• Use an HTML editor to tweak Selzy’s templates or create your own
• Upload your own HTML code you’ve written in another editor

125+ templates
No-code dynamic content available
Email template recommendations and guides

Templates for:

• Abandoned Cart
• Conference Event
• Customer Service
• Holiday
• Newsletter
• Reviews Feedback

• CRM: Salesforce, Pipedrive, OnePageCRM, Zendesk, HubSpot, Kommo, Zoho, Bitrix24, Freshdesk, Monday sales CRM, Freshsales, NoCRM
• Form builders: Typeform, WordPress
• E-commerce: Shopify, Ecwid, Squarespace, Nuvemshop
• Form builders: Typeform, Jotform, Formaloo, Marquiz
• CMS plugins: WordPress, Wix, Webflow, WooCommerce
• Others: Google Sheets, Airtable, Facebook, Pabbly, Webhooks

Facebook, Google Analytics, WooCommerce, WordPress, Shopify, Unbounce, ClickFunnels, Salesforce, Zapier, and more

• Since Selzy is a web-based platform, it works on any device that supports modern web browsers, the website is optimized for smartphones

• Website
• Email extensions for Chrome and Outlook
• Mobile app for Android and iOS (possible to review email reports, track customer activity, and manage CRM data).

• No installable solution

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Selzy offers 12+ templates for automated email chains — each template includes scenarios, email subject lines, and sending time. If none of them is suitable for your goal, you can start from scratch.

So far, Selzy offers two triggers for email sequences — “Add to list” and “Subscribe to list”. After choosing the initial trigger, you can start building an automation chain using actions like sending an email and conditions like sending different emails to different user groups. Conditions are highly customizable and include many characteristics from email engagement to UTM content, promo code, and so on.

800+ automation recipes for email and other marketing channels.

Offers the whole customer experience automation:

• Links different integrated services (like Shopify or Facebook) into cohesive scenarios.
• Collects broad data on each customer, so it’s possible to customize segments based on almost any parameter.
• Helps to choose the best content, send time, and delivery channel for each individual customer.
• Has AI advice on improving the marketing strategy.

• Free trial with basic functionality
• Many unique features like anti-spam check and deliverability suggestions
• AI email builder and AI email assistant
• A simple interface great for newbies
• 24/7 tech support
• Affordable pricing

• Hundreds of automation options even for sophisticated purposes
• CRM features
• Mobile app
• A dedicated email deliverability specialist checks the client’s email for compliance before sending
• Automation of 1:1 communications to customers on the website or social media

• Interface not translated into many languages
• A limited choice of integrations
• Limited automation options

• High price and no free plan
• Customer support is often unavailable or slow
• Complicated automations system
• Steep learning curve
• Reports aren’t great (not enough information, no real-time results, visually unappealing, etc.)