No-Code WhatsApp Chatbot Builder

Build automated WhatsApp conversations without writing a line of code.
Build your chatbot View pricing

Free to start. No credit card required.

Who it's for

Built for teams that talk to customers on WhatsApp all day. A chatbot only earns its keep if it fits how your team actually works, and that looks different depending on who's running it.

Sales & Lead Gen Teams

Someone messages in from an ad or a landing page. The bot asks a couple of qualifying questions, tags the contact, and hands off only the leads worth a human’s time.

Qualification flows + CRM-ready contact tags

Customer Support Teams

Shipping status, return policy, opening hours, the same ten questions on repeat. Automate those, and route anything more complicated straight to an agent.

Instant answers + human handoff on request

eCommerce & Retail

Order confirmations, restock pings, a product recommendation based on what someone just asked about. All of it triggered by an actual event, not a schedule.

Post-purchase flows + guided product picks

Service & Booking Businesses

A booking inquiry rarely comes in during business hours. A bot that takes the details and confirms a slot doesn’t need to.

24/7 booking capture + reminder follow-ups

Lean SMB Teams

No dedicated support desk, no separate CRM to sync. One platform runs the conversation, the segmentation, and the follow-up email that comes after.

One tool instead of three

What's included

Everything you need to run a real conversation, not a canned reply

No-Code Visual Editor

Drag in triggers, messages, and logic. See the whole conversation mapped out before it ever reaches a customer.

Triggers & Conditions

Start a flow from a keyword, a button tap, or a customer event, then branch based on how someone actually answers.

Branches & Delays

Send someone down a different path depending on their reply, and hold a follow-up until the right moment instead of firing it instantly.

Personalization & Segmentation

Pull in contact fields, past behavior, and lifecycle stage so replies sound like they were written for that one person.

Contact list segmentation in Selzy

Human Handoff

Pass a conversation to a team member the second it needs a human, with the full chat history already sitting there.

Analytics & Optimization

See where people drop off, which branch converts, and which questions the bot keeps getting stuck on.

Automate sales, lead capture, and support

Put the bot to work where it actually saves time

Qualify and route leads

Ask qualification questions, save the answers to the contact record, and route the lead to the right next step.

Automate support

Answer common support questions instantly, and transfer anything complex to a team member.

Recommend products and services

Recommend a product or service based on how someone answered a few questions.

Send timely follow-ups

Trigger order updates, appointment reminders, or a feedback request after the conversation ends.

How it works

From blank canvas to live chatbot in three steps

1

1. Build the flow

Add a trigger, drop in your messages, and connect the branches and delays that shape the conversation.

2

2. Test it yourself

Run through the flow as if you were the customer, catch anything that reads wrong, and fix it before it goes live.

3

3. Launch and watch it work

Turn it on. Delivery, drop-off, and conversion data start showing up by branch, not just as one flat number for the whole bot.

Build your custom chatbot

Try all features free for 14 days. No credit card required.

Choose a plan based on your audience size

50,000+ customers can't be wrong...

Selzy is the easiest way to start selling with email — but don’t just take our word for it.

Read our customers’ success stories and see what they have to say 👉

4.8/5
Based on 488 reviews
Product Hunt
G2 Momentum Leader award Fall 2024
G2 High Performer Small Business award Fall 2024
Capterra Best value award 2024
Capterra Shortlist award 2025
GetApp Category Leaders award 2025
Software Advice Front Runners award 2025

Get round-the-clock support via chat, email, and phone

5 mins average response time
95% of cases solved in 5 minutes
97% 👍️️️️️️ satisfaction rate

FAQ

What is a WhatsApp chatbot builder?

A tool for building automated WhatsApp conversations, usually with triggers, branching logic, and messages, without needing a developer to write custom code.

Can I build a WhatsApp chatbot in Selzy without coding?

Yes. The whole flow gets built by dragging blocks in a visual editor, triggers, messages, conditions, and all.

What can I automate with a WhatsApp chatbot?

Lead qualification, support answers, product recommendations, order updates, appointment reminders, and follow-ups after a conversation ends.

Can the chatbot personalize replies and qualify leads?

Yes, using contact fields, past behavior, and answers collected earlier in the same conversation.

How do I track WhatsApp chatbot performance?

Each flow reports drop-off and conversion by branch, so you can see exactly where a conversation loses people.

Start building your WhatsApp chatbot today

No code, no separate tool, no waiting on a developer's backlog.

Start for free
Free to start. No credit card required.