MailerLite vs ActiveCampaign
Trying to choose between MailerLite vs ActiveCampaign as your email marketing software? Here's when to choose each tool – and the pros and cons to know about.
- 4.4 TrustPilot
- 4.7 Capterra
- 4.7 G2
Average 4.6 / 5
MailerLite
MailerLite is an all-in-one email marketing platform that allows you to create newsletters, landing pages, and even websites using pre-made templates. It has 100+ integrations with other platforms and a recurring payment feature for paid newsletters.
Pricing
Free plan, dynamic paid plans depending on the features and the contact list size start from $9/month billed yearly.
Key features
- Drag-and-drop email editor with an AI writing assistant
- No-code website, blog, and landing page builder
- iPad subscriber app for generating leads on offline events
- Paid newsletter subscription
- Automated sequences
- Integrations with online stores
- Email verifier
Support
24/7 email and live chat support
- 3.6 TrustPilot
- 4.6 Capterra
- 4.6 G2
Average 4.3 / 5
ActiveCampaign
An automation platform that combines email marketing, marketing automation, CRM, and machine learning for cross-channel management, segmentation, and personalization. It can also be used to automate sales and support processes.
Pricing
Starts from $9 a month for 500 contacts (billed yearly)
Key features
- Automation features for marketing
- Integrated CRM tools
- Integrations with various popular services
- Landing page constructor
- Intuitive email builder
Support
Availability: 9 am - 11 pm CDT (GMT-5) Communication in the chat or via email
General info about company
MailerLite
MailerLite was founded in 2005 as a web design agency but then switched to email marketing. The company is remote-first, with employees in 40 countries.
ActiveCampaign
ActiveCampaign was founded in 2003 by Jason VandeBoom. Hubs in Chicago, Sidney, and Dublin.
Difficulty
MailerLite
No coding or design skills are required to create emails and web pages. The platform also offers an extensive knowledge base with tutorials, which makes it beginner-friendly.
ActiveCampaign
No coding or design skills are required as there are plenty of automation recipes available. The system itself is comparatively complex, though, and needs some getting accustomed to.
Best for
MailerLite
E-commerce, freelancers, small businesses
ActiveCampaign
Businesses that plan to scale their email marketing up to include CRM, e-commerce integrations, and diverse automation schemes.
Free plan
MailerLite
A generous forever free plan with a limit of 1 user, 1,000 contacts, and 12,000 monthly emails. The free plan includes:
- Email editor and automation builder
- Website builder and 10 templates for landing pages
- Sign-up forms and pop-ups
- 24/7 email and chat support for the first 30 days
ActiveCampaign
No free plan. Has a free 14 days trial with up to 100 email sends to 100 contacts. The features available within the trial match the Professional tier of features.
The trial is limited to 1 user and doesn’t include:
- Predictive Sending
- Predictive Content
- Sending auto-responder campaigns
- Custom fields in forms
- Using “Email Results” in subscription forms
- SMS credits or sending
- Adding a domain to a landing page
Pricing
MailerLite
Growing business:
- $9-205/month billed yearly, depending on the number of subscribers, with a limit of 50k contacts at the highest price
- Unlimited emails and 24/7 support
- Includes extra features like dynamic emails, selling digital products, blogs, and an unsubscribe page builder
- 3 users available
Advanced:
- $19-1,600/month billed yearly, with a limit of 500k contacts at the highest price
- An email limit if you have more than 50k subscribers, up to 6 million, depending on the number
- Includes features like custom HTML editor, AI writing assistant, Facebook integration, promotion pop-ups, and more
- Unlimited users
Entreprise:
- Depends on the scope of work
- Only available for businesses with 100k and more subscribers
- Includes the services of a dedicated success manager, onboarding, account audit, and dedicated IP and deliverability consultation
ActiveCampaign
Marketing + CRM
For 500 contacts, billed yearly/monthly:
- Lite $9 / $15
- Plus $49 / $70
- Professional $149 / $187
- Enterprise — individual pricing
Other pricing features:
- 2-year price lock
- Billing pause for 12 months with the account and campaigns intact.
- Only charges for the contacts the client actively markets to, no matter how many lists they’re on.
- A 20% discount for nonprofits.
- Free 14 days trial.
Support
MailerLite
Customer support is available 24/7 via email and live chat — however, it’s only available for 30 days on the free plan. Users can also hire experts in email marketing, copywriting, no code development, and more.
MailerLite also offers an extensive Customer Self-Service Center. It includes:
- A large categorized knowledge base, that includes articles about troubleshooting most common issues
- Video tutorials
- A Circle community where users can communicate with each other
- A free ML Academy with 5 free online courses about MailerLite and email marketing
ActiveCampaign
Working hours: 9 am – 11 pm CDT (GMT-5)
Either live chat or email requests
Aside from online support, ActiveCampaign offers:
- Free online training
- Community and forum
- FAQ website section
- Study Hall — in-person learning classes
Features
MailerLite
- Email marketing automation
- Sign-up forms
- Landing pages
- Website builder
- Blog builder
- Email verifier
- Transactional emails
- Click maps
- The ability to sell digital products like e-books and online courses
- Setting up a paid subscription for emails
ActiveCampaign
- Marketing automation
- Landing page builder
- Built-in CRM for small-medium-sized businesses
- Many service integrations
- Drag-and-drop email designer
- Free migration from other services
- SMS marketing
- Site messages
- Live chat and automated chatbot workflows
Templates
MailerLite
70+ templates for newsletters:
- Blog digests
- Events
- Holiday emails
- Featured product
- Notifications
- Surveys and quizzes
- Deals and offers
- Emails for creative professionals
40+ templates for landing pages:
- For bloggers
- For creative professionals
- Events
- Surveys and quizzes
- Coming soon
- Celebrations
- Books
- Non-profits
18 website templates for different industries and purposes:
- Business
- E-commerce
- Education
- Events
- Food and drinks
- Portfolio
- Wellness
ActiveCampaign
125+ templates
No-code dynamic content available
Email template recommendations and guides
Templates for:
- Abandoned Cart
- Conference Event
- Customer Service
- Holiday
- Newsletter
- Reviews Feedback
Video/screenshots
MailerLite
ActiveCampaign
Integrations
MailerLite
139 integrations with services for CRM, loyalty programs, e-commerce, project management, surveys, and more.
ActiveCampaign
Facebook, Google Analytics, WooCommerce, WordPress, Shopify, Unbounce, ClickFunnels, Salesforce, Zapier, and more
Devices
MailerLite
-
MailerLite has a web app, an iOS app, and an iPad app only for subscribing leads on offline events.
ActiveCampaign
- Website
- Email extensions for Chrome and Outlook
- Mobile app for Android and iOS (possible to review email reports, track customer activity, and manage CRM data).
- No installable solution
Languages
MailerLite
English
ActiveCampaign
Czech
Dutch
English
French
German
Hungarian
Indonesian
Italian
Polish
Portuguese
Brazilian Portuguese
Russian
Slovenian
Spanish
Danish
Finnish
Simplified Chinese
Turkish
Vietnamese
Automation
MailerLite
- 15 automation recipes for welcome emails, abandoned cart, membership renewal, online courses, and more.
- Paid versions include an AI writing assistant powered by OpenAI that allows users to write marketing copies faster.
- Automated A/B testing for up to 3 workflow variations.
ActiveCampaign
800+ automation recipes for email and other marketing channels.
Offers the whole customer experience automation:
- Links different integrated services (like Shopify or Facebook) into cohesive scenarios.
- Collects broad data on each customer, so it’s possible to customize segments based on almost any parameter.
- Helps to choose the best content, send time, and delivery channel for each individual customer.
- Has AI advice on improving the marketing strategy.
Pros
MailerLite
- A very simple and minimalist product that is good for beginners
- Many unique features like paid newsletters and selling digital goods
- Great customer support
- A lot of integrations available
- Easy migrations from other services
- Extensive video tutorial library for new users
ActiveCampaign
- Hundreds of automation options even for sophisticated purposes
- CRM features
- Mobile app
- A dedicated email deliverability specialist checks the client’s email for compliance before sending
- Automation of 1:1 communications to customers on the website or social media
Cons
MailerLite
- May come off as too simple for experienced marketers
- You need to get approval to start working with the service
- 2FA requires a third-party app instead of a phone number
- Stripe integration can be troublesome
- Confusing categories in the interface
- Outdated documentation at times
ActiveCampaign
- High price and no free plan
- Customer support is often unavailable or slow
- Complicated automations system
- Steep learning curve
- Reports aren’t great (not enough information, no real-time results, visually unappealing, etc.)
Reviews from experts
MailerLite
Great level of satisfaction in terms of the results we are obtaining in our campaigns, as well as how it is to work with MailerLite on a daily-basis. Also, very important to mention the amazing customer service provided. Always very quick, detailed and helpful. Message Factory couldn’t be any happier by working with MailerLite!
On the down side, MailerLite felt a bit unpolished at times. Things like the odd feature that was incomplete, or a tab that seemed to be in the wrong place – small things that slowly added up, resulting in a bittersweet experience.
MailerLite is great, and I’m sure it will only get better with time. It just fails to deliver an exceptional email marketing experience right now
ActiveCampaign
“ActiveCampaign is a solid choice for your email marketing needs. There are few flaws (though they matter), and if you want a service you can integrate into almost any tool chain, ActiveCampaign’s feature-packed plans have few equals.
While its decent feature set could potentially be let down by the rather high prices on more expensive plans, ActiveCampaign still provides good value for your money”.
“So do we recommend ActiveCampaign?
As this ActiveCampaign review highlights, it’s really tough to fault ActiveCampaign, not only do they offer almost everything you need within an email marketing platform, but they do it very well.
The reporting offers you insight into almost all facets, such as page visits, geo-tracking, openers, ecommerce and more. One area that is slightly lacking is the email builder, not offering an experience as slick as other services out there, with a few niggling features that could be done better (like the revision history)”.
*This information is current as of 09/28/2023. While we regularly update our articles, it`s possible that this article may not contain some of the latest information.
