Kommo trigger 3: Changing the status of the deal and removing the contact from the list

First, follow the previous instruction to set up the Selzy connection to Kommo.

If you want to transfer contacts from Kommo to Selzy at a certain deal status, you can build a connection between the Deal status updated trigger and the Add a new contact action: by specifying the Kommo funnel stage, the contact will be transferred to the desired list in Selzy when move to it. 

To ensure that when a lead changes status in Kommo, the contact is removed from one Selzy list and moved to another list, you need to create a connection with three steps: Deal status updated → Add a new contact → Exclude a contact from one or more lists

Selection of the trigger for data transfer: «Deal status updated»

1. In your personal Selzy account, in the Integrations section → My integrations → Automations click on New to create a new connection:

2. You are looking at the integration builder. Click on Select an app which sends the data to select the service from which the data will be sent and the trigger for the transmission: 

3. In the window that appears, configure the trigger settings. In the App field select Kommo,in field Event - Deal status updated, in Kommo account select the connection to Kommo that has already been created:

4. Then click on Add a trigger: 

5. In the Fields Setting window, you have to choose whether to load the deal once or more times. 

If you select "yes, 1 time" (Yes, 1), when you change a deal in Kommo again, its data will not be transmitted to Selzy and the connection will not work. 

If " no, load always " (No, 0), the connection works again when you change the deal in Kommo again. 

We recommend choosing "no" (No, 0): then every time you change the connection in Kommo, the data will be transferred to Selzy.

 Select an option and click Save:

Setting up filters for the trigger

In order for the connection to respond to a specific funnel status, you need to add filters for the first step. 

Click on the add filters icon:

Click on Add a condition:

In the first condition, write the funnel code. To do this, select Funnel ID in the Value field, select Equals in the Condition field and select the funnel code in the Value field:  

In the second condition, write the status code. To do this, select Status ID in the Value field, Equals in the Condition field and the status code in the Value field:

To make the two conditions count together, select the "AND" option between them. Then click Save:

How to find the funnel code and status code

1. You can see the funnel code and status code in your personal Selzy account under Integrations → My integrations → Apps in the Kommo connection:

2. Go to the connection and select the Funnels tab. In the ID column you will see Funnel ID; in the Deal statutes column there are codes (Status ID) and names of funnel statuses. 
3. Select the funnel code and status code you want and write them in the filter conditions. 

Setting up the second step: action «Add a new contact»

The second step is to add the found contact to the Selzy list. 

1. In the integration builder, click on Select an app which receives the data to add the action that will take place with the data received from the deal:

2. In the Add an action window set the action parameters: in the App field select Selzy, in the Action field select Add a new contact, in the Selzy account select the already created connection to Selzy: 

3. Then click on Add an action: 

Setting up the fields to be transferred

In a new window, the rule for overwriting data, the fields to be transferred, the list where the contacts will go, and the list subscription confirmation is connected. 

1. In Overwrite rules select overwrite mode for custom fields, e.g. All fields will be overwritten. The overwrite rule will be valid for those contacts that are already in the list.

Add new values to fields (0) is selected if you only want to pass unfilled or new contact fields and not to change existing ones. If the contact was in other lists, it will be added to the new list and remain in the old lists. 

All fields will be overwritten (1) is worth selecting if you want to replace all field values with new ones: the old field values will be deleted and replaced by the new ones. If the contact was in other lists, it will be removed from them and will only be added to the one specified in the Contact List field. 

Only passed parameters will be overwritten (2) —  only those fields that are transferred from Kommo service will be changed. If the contact has other fields in Selzy, they will not be changed.

2. In the Email field, select the identical field from the Kommo app from which the contact's email address will be transferred: 

In the same way, you can select where the phone number and name will be transferred from and add new tags for contacts: 

If you need other contact fields than the standard Email, Name, Phone, you can create them in Selzy section Contacts → Tools → Custom Fields::

How to create custom fields in Selzy

3. In the Contact List field, select the list in Selzy where the contacts will go:

4. In the Double Opt-In field, select whether or not an opt-in email is required to sign up for the contact list. If an opt-in email is not required, select «3».

Always send an invitation (0) — invitation email required to subscribe to the list.

Invitation letter not required (3) — invitation email not required, contact is immediately added to the list with «new» status.

Invitation letter for new users only (4) — the system will check: if the contact has not been in your lists before, an invitation email will be sent; if the contact is already in the lists, it will be added to the specified list immediately. 

5. Save the settings by clicking Save.

In the screenshot below you can also see an example of filling in the fields:

Setting the third step: remove a contact from the list

The third step is to remove the contact from the Selzy list. 

1. Add a new action to the connection:

2. In the Add an action window, set the parameters for the action: select Selzy in the App field, select Exclude a contact from one or more lists in the Action field, in the Selzy account, select the Selzy connection you have already created: 

3. Then click on Add an action: 

4. In the window that appears, select:

1. The type of data to be excluded (Type of excluded contact). In our case, it is "Email".

2. Email or phone number that we will exclude (Email or phone number that we exclude). For example, "Selzy: Email"

3. List from which contact will be deleted. 

5. After setting up the data for deletion, save the changes by clicking Save. 

Click Start to start the integration:

Connection between Kommo and Selzy is ready: now if the status of a lead in Kommo changes, the Selzy list it is in, will also change. 

Updating the data

If you have made changes to Selzy or Kommo (e.g. created a list or a field) and do not see them in the integration setup, try updating your Selzy or Kommo connection.  

When the connection needs to be updated.:

• If you have created a new list or field in Selzy and want it to appear in the add contact setting. 
• If you do not see the Kommo fields when setting up the fields for transfer

To update your connection, go to My integrations, then to Apps and select Kommo connection. Click Update. 

By going to the Selzy connection, you can also update it. 

Now the changes you have made to Kommo or Selzy will be shown in the connection.