Mailgun vs Mailtrap
Trying to choose between Mailgun vs Mailtrap as your email marketing software? Here's when to choose each tool – and the pros and cons to know about.
Mailgun
- 4.2/5 on TrustPilot
- 4.3/5 on Capterra
- 4.3/5 on G2
An email marketing platform equipped with dedicated delivery and validation tools. Features include transactional emails, email APIs, and SMTP relays.
Pricing
Starts at $35 a month for 50,000 emails/month
Key features
- Drag-and-drop email builder
- Personalization
- Analytics
- Email validations
- Transactional emails
- Integrations with various services via APIs
Support
Ticket support on all plans, chat and phone on weekdays for higher plans.
Mailtrap
- 4.8/5 on Capterra
- 4.8/5 on G2
- 3.8/5 on Trustpilot
A high-deliverability email platform for digital products to send emails at scale. It offers transactional and bulk emails, SMTP, APIs, and official SDKs.
Pricing
Starts at $15 a month for 10,000 emails and up to 50,000 contacts
Key features
- High inboxing rates
- Fast email delivery
- Industry best analytics
- Safe and fast scaling
- 24/7 expert support
- Major SDKs
- Email Templates API
- Flexible API
- 18 integrations with various services
Support
Email support available on all plans for 20 hours on weekdays. 24/7 live chat and priority support available on higher plans.
Founded in 2010 by Ev Kontsevoy and Taylor Wakefield. In 2021, Mailgun was acquired by Sinch. Company headquarters are in San Antonio, Texas.
Founded in 2011 by Railsware Product Studio, Mailtrap is a bootstrapped product owned by Railsware with company headquarters in Kyiv, Krakow, and Los Angeles.
The service is aimed at developers and people with advanced coding knowledge, so it’s not easy to use for the general public.
The service is geared for developer and product teams. Although not easy for the general public, its interface makes it easy for professionals to adopt the tool.
Large companies with extensive mailing lists that require both marketing and transactional emails, deliverability monitoring, and a stable technological solution.
SMEs and enterprises who require detailed, well-laid-out analytics, high deliverability, as well as transactional and marketing emails within a highly scalable and stable solution.
No free plan, only a 30-day free trial paid plans.
Yes, 3,500 emails per month with 150 emails/day throughput, one domain and one user seat.
Billed monthly:
- Foundation starting at $35 for 50,000 emails a month. Includes APIs, webhooks, ticket support.
- Scale starting at $90 for 100,000 emails a month. Includes everything from the previous plan and 5,000 email validations, live chat and phone support, dedicated IP pools.
- Enterprise with custom pricing. Includes everything from the other plans and dedicated support, comprehensive onboarding, early access to new features.
Extra emails and email validations available for additional price
Mailtrap offers four pricing plans, billed monthly, and based on the number of emails and contacts, features, data retention and additional services.
Basic starts from $15 per month for 10,000 emails and up to 50,000 contacts.
- No daily email throughput limit
- 5 domains
- 5 days of email log and body retention
- Click rate tracking
- 3 user seats
- 2FA
Business starts at $85 per month for 100,000 emails and up to 750,000 contacts.
- Everything you get in Basic +
- 3,000 domains
- 15-day email log retention
- 7-day email body retention
- Max email size up to 30MB
- Dedicated IP
- Auto warm-up
- HTTPS link branding
- 1,000 user seats
- 2FA & SSO
- 24/7 customer support (email & live chat)
- Priority support
- Deliverability expert assistance
- Migration assistance
Enterprise starts at $750 per month from 1,5M emails and up to 2.5M contacts.
- Everything you get in Business +
- 30-day email log retention
- 15-day email body retention
- Activity logs
Mailtrap for big senders
- Custom pricing
- Deliverability manager
- Onboarding assistance
- Unlimited user seats
Ticket support with 24-hour response time, Knowledge Center, Comprehensive SDKs, Customer Feedback Forum, and Documentation available on all plans.
Chat and phone support are available on the Scale and Enterprise plans. Chat support is available Monday through Friday from 7 am to 7 pm CST. Phone support is available Monday through Friday from 8 am to 5 pm CST.
On the Enterprise plan, users also have access to managed support.
Email support available to all plans, Knowledge Base, well-documented APIs and SDKs, YouTube tutorials, documentation available on all plans.
Live chat and priority support available on higher plans (Business, Enterprise, and Mailtrap for big senders). This also includes migration and deliverability expert assistance and live chat and priority support – available 24/7.
On lower-tier plans, email support is available 20-hours per day, Monday to Friday.
- Drag-and-drop email builder and templates
- SMTP services for sending transactional emails
- Email validations
- Email previews on 100+ devices and clients
- Inbox placement testing
- Send time optimization
- Email analytics
- Integrations with various services via APIs
- Additional email optimization services for monitoring
- Separate sending streams for bulk and transactional emails
- SMTP & API (+SDKs for major programming languages)
- Email campaigns with scheduling, segmentation and automation
- Industry best analytics
- Drag-and-drop email builder with AI assistance and fee image library
- Email template code editor
- Email templates and the template API
- Fast delivery and high inboxing rates.
- Basic 7 templates with different layouts.
- Mailgun Templates API allows to integrate other templates into the service and manage the existing ones.
- Two simple out-of-the-box templates with the option to import your own.
- Templates API that allows you to programmatically send emails from your app or service.
64 integrations including WordPress, Zendesk, Webflow, Airtable, Google Sheets, Jotform, and more.
18+ integrations including VS Code, Cursor, Replit, Gemini, Heroku, Zapier, Make, and more.
- Available only on the web.
- No installable solution.
✅Available only on the web.
❌No installable solution.
English
English
Portuguese
Spanish
French
Italian
German
Polish
Ukrainian
Japanese
Basic automations using API (requires coding)
Setting triggers, actions, and rules available in Alpha at the time of writing.
- Useful API that easily integrates into other services
- Deliverability features
- Reliability and data protection
- Helpful support
✅ High inboxing rates
✅ Fast email delivery
✅ Industry best analytics
✅ Safe and fast scaling
✅ 24/7 expert support
- Learning curve for beginners
- Interface is not very intuitive
- Stiff pricing structure
❌Automations in Alpha stage
❌Requires intermediate coding skills
Easy to use and reliable. The reporting features are very helpful too. The option for dedicated IP is great for businesses sending lots of emails. The email verification API also helps us protect our domain reputation.
What do you dislike about Mailgun?
Only one API key. I wish we could generate multiple ones with different access levels so we could easily revoke them if anything goes wrong. I wanted to have one key for email verification only, and one key for each application that uses the email API.
You can integrate it to almost anything. The way that it manages the stream of emails it must send out is what makes this tool almost irreplaceable.
What do you dislike about Mailgun?
Hard to find something to not like about this. It is a very useful tool, it's not for novices. You need to know about email campaigns to know how to make best of it.
What problems is Mailgun solving and how is that benefiting you?
Keeping me out of spam list for the most part. Keeping our email in the green zone when it comes to spam detectors. It makes it easy to remove any bad emails, dnc's, and gauge things correctly.
Easy to use and get started quickly. Mailtrap has saved us time and made handling emails smoother. It's been a good addition to our tools.
What do you dislike about Mailtrap?
The search function in the email logs could be better. Sometimes, finding specific wordscan be a bit tricky.
The service presents all key metrics in an easily comprehensible manner, thus providing a snapshot of our infrastructure status at any given moment. It has played a significant role in enriching our understanding of our infrastructure operations.
What do you dislike about Mailtrap?
A slight disappointment was that higher-tier plans, including the business plan, did not offer a free trial period.
*This information is current as of 10/14/2025. While we regularly update our articles, it`s possible that this article may not contain some of the latest information.
