Bulk WhatsApp Sender for Automated Customer Journeys
Who it's for
Built for businesses that live and die by how they message customers. Bulk sends and triggered scenarios solve different problems, and most businesses need both running at the same time.
eCommerce & Retail
Cart abandonment, order updates, restock alerts. A purchase or a browse can trigger a message before the customer even thinks to check their email.
Triggered order flows + segmented promo blasts
Service & Booking Businesses
Salons, clinics, studios, repair shops. A missed booking or a no-show costs real money, and a reminder sent the day before cuts that down fast.
Appointment reminders + rebooking nudges
Real Estate & Property
New listings, viewing confirmations, follow-ups after a lead goes cold. WhatsApp gets read faster than an email buried in a promo folder.
Listing alerts + lead nurture sequences
Education & Online Courses
Enrollment confirmations, class reminders, drop-off recovery for students who stopped logging in. A structured sequence keeps people showing up.
Welcome series + attendance reminders
Travel & Hospitality
Booking confirmations, check-in details, last-minute offers for a destination someone already searched. Timing matters more here than almost anywhere else.
Pre-trip updates + seasonal promotions
SaaS & Subscription Businesses
Trial-to-paid nudges, renewal reminders, win-back campaigns for churned accounts. A condition can check plan status and route each contact differently.
Lifecycle messaging + churn recovery flows
What's included
Everything you need to run WhatsApp like a real channel, not a side project
Visual Scenario Builder
Drag in a trigger, connect it to your WhatsApp send, add a condition, done. See the whole customer path before anything goes live.
Bulk Sending
Send to a full list or a narrow segment, on your schedule, in a couple of clicks.
Triggered Scenarios
Launch messages automatically from a subscription, a purchase, a payment, or any other event.
Personalization & Segmentation
Pull in contact fields and event data so a mass send still reads like it was written for one person.
Conditions & Delays
Route contacts down different branches and hold messages until the timing actually fits.
Delivery & Performance Analytics
See what happened at every block, not just a single number for the whole campaign.
How it works
From idea to live scenario in three steps
1. Set up your scenario
Start from a trigger, a bulk send or a customer event, and connect it to send a WhatsApp message.
2. Set the audience and the logic
Pick a list or segment, then add any conditions or delays that should shape the path each contact takes.
3. Launch and watch it perform
Turn the scenario on. Delivery and engagement data start showing up block by block, right away.
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FAQ
How do I send bulk WhatsApp messages with Selzy?
Build a scenario, connect it to send a WhatsApp message, pick a contact list or segment, set a send time, and Selzy handles delivery from there.
What is the difference between bulk and triggered WhatsApp scenarios?
A bulk scenario goes out at a scheduled time to whoever you choose. A triggered one launches on its own, the moment a customer event, like a purchase or subscription, happens.
Can I personalize WhatsApp messages using contact data?
Yes, pulling in contact fields and event data so each message reflects who the person actually is.
Can conditions and delays control when messages are sent?
Yes. Conditions send contacts down different paths, and delays hold the message until the timing actually makes sense.
How can I track WhatsApp scenario performance?
Each scenario breaks delivery and performance down by block, step by step, rather than giving you one flat number.
Start your first WhatsApp scenario today
Same editor you're already using for email and SMS. No new tool to learn.
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