GetResponse vs Constant Contact

GetResponse was founded in 1998 in Gdansk, Poland, and it focuses on newsletters and marketing automation.

The company was founded in 1995 by Randy Parker and was later sold to Endurance International in 2015. In 2021, it was acquired by ClearLake Investments. Headquarters in Waltham, Massachusetts.

Beginner-friendly

Beginner-friendly. Basic tutorials are built into the interface.

E-commerce businesses, solopreneurs

Small businesses, nonprofits, and event organizers. Some features are aimed at sales and marketing directors.

Free plan includes:

• 2,500 emails/month
• Contact list limit of 500 contacts
• Landing pages
• Sign-up forms
• Website builder with a 5GB bandwidth
• Connect a domain

There’s also a 30-day free trial for all paid plans.

No free plan. Depending on the location, users can get a 14 or 60 day free trial with access to the core features and send up to 100 emails. No credit card required.

GetResponse includes 4 pricing tiers, depending on the features, contact list, and extra services.

Email Marketing: starts from $13.3/month for 1,000 contacts billed biannually and includes

• Newsletters
• AI email generator
• Autoresponders
• AI campaign generator
• Website and landing pages
• Signup forms and popups
• Email and live chat support

Marketing Automation: starts from $41.3/month for 1,000 contacts billed biannually, includes Email Marketing features and

• Marketing automation
• Event-based workflows
• Webinars
• Advanced segmentation
• Contact scoring
• Sales funnels

Ecommerce Marketing: starts from $83.3/month for 1,000 contacts billed biannually, includes Marketing Automation features and

• Ecommerce integrations
• Quick transactional emails
• Abandoned cart recovery
• Promo codes
• Product recommendations
• Web push notifications

GetResponse MAX: starts from $999/month billed biannually for contact lists larger than 100,000, includes E-commerce Marketing features and

• Dedicated, priority support + phone and Slack support
• Dedicated infrastructure
• Personalized onboarding
• SMS marketing
• AI recommendations
• Transactional emails
• FTP contact imports

Based on number of contacts and email sends. Overage fees of $0.002 per email apply.

For up to 500 contacts, billed monthly:

Lite $12

• 1 user
• 1 GB storage
• Monthly email sends: 10x your number of contacts.

Standard $35

• 3 users
• 10 GB storage
• Monthly email sends: 12x your number of contacts.

Premium $80

• Unlimited users
• 25 GB storage
• Monthly email sends: 24x your number of contacts

Other pricing features:

• Everyone: 15% off for 12-month prepay
• Nonprofits: 20% off for 6-month prepay and 30% off for 12-month prepay
• Full refund for closing account within 30 days of signing up. Conditions apply.
• Free trial
• Customized solutions for agencies, organizations in need of 5+ accounts, franchises, and member-based associations.
• Lead Gen & CRM starting at $449/month
• SMS Marketing, starting at $10/mo USD for 0-500 messages with any paid plan. Available only for US customers.

All paid users and users on a free trial have access to 24/7 support:

• Email — in English, German, Spanish, Portuguese, French, Russian, Polish, and Italian.
• Live chat — in Polish or English.

GetResponse MAX users have access to dedicated priority support via the same channels, and also phone and Slack support. Free plan users have no access to support.

• Live chat and phone for all the plans during the office hours.
• Live chat: Mon-Fri 3 am-8pm ET
• Phone: Mon-Fri 8am-8pm ET, Sat 10 am-6pm ET
• Knowledge Base
• Product Help Center
• Community Forums

• Email builder with templates
• AI email generator
• AI campaign generator
• Send time optimization
• Autoresponders
• Automation workflow builder with pre-built templates
• Web events and advanced triggers
• Pop-ups and forms
• Other channels: SMS, web push notifications, live chat management
• Segmentation
• List management
• Lead magnet and conversion funnels
• E-commerce features: transactional emails, promo codes, recommendations, abandoned cart emails
• Website builder with AI wizard
• Paid ads: Google, Meta, goal-focused
• Webinars
• Reports and analytics
• A/B testing

• Drag-and-drop email templates
• Dynamic content in email
• Reporting (engagement, campaign comparison, open rate by device, heatmap*, revenue*)
• Automations (pre-built and custom templates)
• AI Content Generator
• Marketing CRM
• Web sign-up forms
• Polls & surveys
• Landing page builder
• Social media posting
• Event management, including selling services and merch with the tickets and accepting payments
• Scheduled email sends
• Contact segmentation
• Social media ads manager
• Facebook retargeting ads*
• Google Ads Manager*
• SEO recommendations*
• 5,000+ integrations
• SMS marketing (US only)**
• Subject line A/B testing

_____________________
*Available only with Premium
**Charged separately

150+ free email templates categorized by purpose and industry:

• Business
• Education
• Events
• Holidays
• Sales

GetResponse offers templates for transactional and triggered emails (like cart abandonment), company newsletters, different types of promotional emails, and more.

• Over 200 mobile-responsive templates
• Drag-and-drop editing

Popular templates:

• Newsletter
• Holiday-themed
• Retail
• Industry-specific
• Customizable Standard template to any occasion

291 integrations with e-commerce tools like Shopify, landing page builders like Instapage and Leadpages, website builders like Squarespace, and more.

Over 5,000 integrations, including Google and Facebook Ads, WordPress, Canva, Vimeo, SalesForce, Eventbrite, Shopify, Stripe, WooCommerce, social media

Web app, fully functional mobile apps for iOS and Android, including separate mobile apps for webinars and live chat management

• iOS
• Android
• Web

English Polish German Spanish Portuguese Italian French Russian Vietnamese Indonesian Dutch

Danish Dutch English French German Italian Portuguese Castilian Spanish Latin American Spanish Swedish

GetResponse offers a visual automation workflow builder with behavioral conditions and pre-made templates for welcome messages, retargeting, win-back campaigns, and more. You can also build your own sequence from scratch.

• Automated email and SMS messages.
• Automation Path Builder with a library of plug-and-play path templates and ability to create a custom path.

Some path templates are compatible with Shopify and WooCommerce, including:

• Welcome email series
• Abandoned cart messages
• Win-back series
• Thank you series
• Request a review

• Good updated email builder
• Customizable dashboard
• Very easy to use
• A lot of marketing channels available at one place

• Ease of use
• Diverse template library — more than 200 mobile-ready email templates categorized by tag
• Over 5,000 Integrations with filters by category
• Sharing newsletter content on social media in one-click
• Niche features for event organizers
• Automated contact list segmentation based on engagement

• Trouble accessing customer support
• Can be slow and buggy, some reviewers report an outdated UI
• Can get expensive and many cool features are only available on high tiers
• Limited website and landing page builder

• Steep price tag for the users who have more than a couple hundred subscribers and going beyond basic functionality. Some features are not included in the plans and cost extra, like SMS
• Automation can’t include multiple channels, actions and conditions. Selection of triggers is also limited
• A/B testing is limited to subject lines
• No customization options for sign up forms
• Only five templates for landing pages
• No geographical breakdown of the regions that are engaging more, or the time that subscribers open emails
• No RTL language support
• Account can be canceled only by phone