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Keap vs Brevo
Trying to choose between Keap vs Brevo as your email marketing software? Here's when to choose each tool β and the pros and cons to know about.
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Keap
- 2.6/5 on Trustpilot
- 4.1/5 on Capterra
- 4.2/5 on G2
A sales and marketing automation platform catered to small businesses. Has CRM and email and text marketing features.
Pricing
Starts at $159 a month for 1,500 contacts (billed yearly)
Key features
- Email automation
- Drag-and-drop email builder
- Segmentation
- Reporting and analytics
- Integrations with various services
- CRM
- Virtual phone number
Support
24/7 online chat support, email support, and call-in support for the UK, US, and Australia. US call-in support is available on weekdays from 6 am to 7 pm PST.
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Brevo
- 4.5/5 on GetApp
- 4.6/5 on Capterra
- 4.1/5 on TrustPilot
Brevo (ex-Sendinblue) is an all-in-one platform for marketing automation over email, SMS, WhatsApp, and chat.
Pricing
Dynamic, depending on sending volume, features, and add-on products, starts from $25/month.
Key features
- Email builder
- Email automation
- List management and segmentation
- Personalization
- Signup forms
- Landing pages
- SMS and WhatsApp marketing
- Native CRM
- Native tools for phone and video calls
- Push notifications
Support
Email and community support for all users, live chat and phone support for certain pricing tiers
Keap was founded in 2001 by brothers Scott and Eric Martineau and now CEO Clate Mask. The company headquarters is in Chandler, Arizona.
Brevo (formerly Sendinblue) is a French company that was founded in Paris in 2007 and rebranded in 2023.
Although users can create emails and automations without coding or designing, the platform is vast and can be overwhelming to navigate.
Beginner-friendly, since the product is minimalist feature- and UI-wise
Small businesses that need to constantly keep in touch with clients via not only email but also text and phone.
Small and medium-sized businesses, beginners in marketing automation, ecommerce businesses
No free plan, only 14 day free trial.
The forever free Brevo Marketing Platform plan includes:
- 300 emails/day and unlimited contacts
- 1 shared inbox
- Automation limit for 2,000 contacts
- 500 push notification impressions
- Email support
- Basic email marketing and automation features
Keap has three plans, billed yearly/monthly:
Pro $159 / $199
- 1,500 contacts
- 2 users
- Email marketing
- Marketing, sales & workflow automation
- CRM
- Quotes, invoices & payments
- Landing pages & online sales
- Text marketing (US)
Max $229 / $289
- 2,500 contacts
- 3 users
- Core features
- Dedicated phone line (US & Canada)
- Appointments
- Enhanced landing pages & sales tools
- E-commerce tools (promo codes, order bumps, etc.)
- Advanced reporting
Ultimate $279 / $349
- 2,500 contacts
- 3 users
- Core features
- Premium CRM & sales management
- Advanced marketing & sales tools (round robin, email health report, etc.)
- Permission levels for users
- Affiliate management & collaboration
- Advanced reporting
Other pricing features:
- 14 days free trial with all the features
- All plans require a mandatory one-time onboarding fee of $999
Dynamic, depending on sending volume, features, and add-on products. Brevo Marketing Platform offers 3 pricing tiers.
Starter: starts from $25/month, includes everything from Free plus:
- 20k emails/month, no daily sending limit
- Basic reporting and analytics
- Add-ons to pay for separately: Brevo logo removal and a dedicated IP
Business: starts from $65/month, includes everything from Starter plus:
- Unlimited automation
- Landing page builder
- A/B testing
- Send time optimization
- More push notification impressions and a multi-user access to pay for separately
- Advanced analytics
- Phone support
BrevoPlus: custom pricing, includes everything from Business plus
- Customized shared inboxes
- A dedicated IP
- Customized number of push notification impressions
- Multi-user access
- A dedicated manager and tailored onboarding
- SSO & SAML
- Service level agreement
24/7 online chat support, email support, and call-in support for the UK, US, and Australia. US call-in support is available on weekdays from 6 am to 7 pm PST.
Customer support managers for each user, access to Keap Academyβs live training events and online learning platform, and Knowledge Base.
Email support is available for all users, including those on the free plan. Phone and live chat support channels are only available for Business and BrevoPlus users. The support is available in 6 languages: English, Spanish, French, Italian, Portuguese, and German.
- Email and text marketing automation in a drag-and-drop builder
- Segmentation
- Reporting and analytics
- Integrations with various services
- CRM
- A mobile app for iOS and Android for a virtual phone number and leads management
- Forms and landing pages
- Appointments booking and payments
- Drag-and-drop email builder
- Email automation
- SMS campaigns
- WhatsApp campaigns
- Push notification campaigns
- Facebook ads
- Landing pages
- Signup forms
- Segmentation and personalization
- Autoresponders
- A/B testing
- Native CRM
- Transactional emails
- Pipeline management
- Shared inbox
- Sales reports
18+ templates
Templates for one on one email conversations with clients
Templates for:
- Promo emails
- Online stores
- Flash sale
- Healthcare
- Home decor
- Fitness
Templates for email campaigns, automation (i. e. birthday emails), and transactional emails with dynamic content included. All templates are responsive and optimized for dark mode.
Brevo also offers creating custom templates for your business as a separate service.
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29 integrations including Zapier, Jotform, WordPress, Instapage, OptinMonster, and more.
58 integrations are currently available, including WordPress, other ESPs like Mailchimp, CRMs like Zoho, e-commerce platforms like Shopify, and more. Brevo also provides an API for custom integrations.
- Website
- A mobile app for Android and iOS to use a virtual phone number and manage contacts. Available in the U.S., Australia, Canada, U.K., and New Zealand
- No installable solution.
A web app, a desktop app, and iOS and Android apps for phone calls and conversations (chatbot marketing). The two latter services are separate and not included in the Marketing Platform.
English
English
French
Italian
Spanish
Portuguese
German
Marketing and sales automations:
- Free consultation
- Deal follow-up
- Reminders
- Yearly birthday greetings
- Review request
Automation templates for welcome series, cart abandonment, post-purchase, email or website action, anniversaries, and page visits.
- Helpful automations
- Many features (CRM, email marketing, etc.) in one place
- Customer support
- Integrations
- Great customer support
- Easy to set up and implement
- Very clean and user-friendly interface
- No A/B testing
- Difficult to cancel and billing issues
- Steep learning curve
- Software is slow
- Limited CRM functionality compared to other tools
- Many add-ons, which leads to extra costs
- Occasionally sluggish loading
Pros: Keap Max Classic: It has a lot of features to support businesses that need the room to scale up. It is pretty powerful in what it can do.
Cons: Keap Max Classic: It is convoluted, complex, and confusing. We had to make custom forms and interfaces for our staff because everyone was too confused working directly within Keap. It is also SLOW. Most functions are not snappy. Creating and maintaining campaigns get really confusing really quickly once you graduate from the simplest of campaigns.
What do you dislike about Keap?
Keap is a very robust platform, which means it does have a bit of a learning curve. They provide training and plenty of resources to help you learn, but it takes a little time to understand all its abilities fully.
*This information is current as of 01/21/2025. While we regularly update our articles, it`s possible that this article may not contain some of the latest information.